Promise Nutraceuticals does not sell or distribute any products that are in violation of the United States Controlled Substances Act (USA CDA). The company does sell and distribute hemp-based products
Food and Drug Administration (FDA Disclosure)
These statements have not been evaluated by the FDA and are not intended to diagnose, treat, or cure any disease. Always check with your physician before use. Please view our terms and conditions governing your use of this site.
Thank you for visiting and shopping at www.promisedrops.com Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders should be received within 3-5 business days from date of order. We offer free shipping.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties and Taxes
www.promisedrops.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
www.promisedrops.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Thanks for purchasing our products at www.promisedrops.com operated by Promise Nutraceuticals. We offer a full money-back guarantee for all purchases made on our website with documentation of purchase and written communication on why you are requesting refund. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your receipt of the product.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 14 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
To return an item, please package the item securely and include your name, address, and the date purchase and mail your return the following address:
2800 Pringle Road SE
Salem Oregon 93702
(Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.)
LIMITATION ON LIABILITY
OUR COMPANY, ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS WILL NOT BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES, INCLUDING LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES, EVEN IF OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL THE COLLECTIVE LIABILITY OF OUR COMPANY AND ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID TO OUR COMPANY FOR THE APPLICABLE CONTENT, PRODUCT OR SERVICE OUT OF WHICH LIABILITY AROSE.
Restrictions on Use:
YOU MAY USE THIS SITE FOR PURPOSES EXPRESSLY PERMITTED BY THIS SITE. YOU MAY NOT USE THIS SITE FOR ANY OTHER PURPOSE, INCLUDING ANY COMMERCIAL PURPOSE, WITHOUT OUR COMPANY’S EXPRESS PRIOR WRITTEN CONSENT. YOU MAY NOT (AND MAY NOT AUTHORIZE ANY OTHER PARTY TO (I) CO-BRAND THIS SITE, OR (II) FRAME THIS SITE, OR (III) HYPERLINK TO THIS SITE, WITHOUT THE EXPRESS WRITTEN PERMISSION OF AN AUTHORIZED REPRESENTATIVE OF OUR COMPANY. YOU AGREE TO COOPERATE WITH OUR COMPANY IN CAUSING ANY UNAUTHORIZED C0-BRANDING, FRAMING, OR HYPERLINKING IMMEDIATELY TO CEASE.